Refunds and Cancellations Policy

This Refunds and Cancellations Policy ("Policy") outlines the procedures and terms related to refunds and cancellations for bookings made through Anlps Tours and Travels ("Anlps," "we," "us," or "our"). By making a booking with us, you agree to abide by the terms and conditions outlined in this Policy.

Refunds

1.1 Eligibility for Refunds

Refunds may be available for eligible bookings based on the cancellation policies of the respective travel suppliers (e.g., airlines, hotels, tour operators) and any additional terms imposed by Anlps.

Not all bookings are eligible for refunds. Please review the specific cancellation policy associated with your booking for details on eligibility.

1.2 Refund Process

To request a refund, you must contact Anlps directly and provide the necessary details, including your booking reference number and reason for cancellation.

Refunds will be processed in accordance with the terms and conditions of the travel supplier and Anlps. Processing times may vary depending on the payment method and banking institutions involved.

1.3 Refund Amount

The amount of the refund, if applicable, will be determined based on the cancellation policy and any applicable fees or penalties imposed by the travel supplier and Anlps.

In some cases, refunds may be subject to deductions for administrative fees, cancellation penalties, or non-refundable portions of the booking.

Cancellations

2.1 Cancellation Policies

Cancellation policies vary depending on the type of booking (e.g., flights, hotels, tours) and the specific terms and conditions of the travel supplier.

You are responsible for reviewing and understanding the cancellation policy associated with your booking prior to making a reservation.

2.2 Cancellation Process

To cancel a booking, you must notify Anlps as soon as possible and provide the necessary details, including your booking reference number and reason for cancellation.

Cancellations may be subject to fees, penalties, or restrictions imposed by the travel supplier and Anlps. The applicable cancellation policy will be communicated to you at the time of booking.

2.3 Non-Refundable Bookings

Some bookings may be non-refundable or subject to stricter cancellation policies. In such cases, no refunds will be issued for cancellations, regardless of the reason.

Exceptions

3.1 Force Majeure

In the event of unforeseen circumstances or events beyond our control (e.g., natural disasters, pandemics, government restrictions), Anlps and the travel suppliers may offer alternative arrangements or credits in lieu of refunds.

Contact Us

If you have any questions or concerns about our Refunds and Cancellations Policy, please contact us at [mailto:contact@anlpstours.com].

By making a booking with us, you acknowledge that you have read and understood this Policy and agree to be bound by its terms